Lincolnshire County Council launches wellbeing service

Lincolnshire County Council
Lincolnshire County Council
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A council believes changes to the way support services are delivered will benefit elderly, disabled and ill people across the county.

Lincolnshire County Council launched its new wellbeing service on Tuesday.

The council has taken on a range of social care services under one contract. The services had previously been offered by a number of different providers.

The council hopes the new arrangement will make it easier for people to access support.

Executive member for adult care and health services Patricia Bradwell (Con) said: “Older, disabled and isolated people deserve to stay independent in their own homes for as long as possible - and their family and carers want peace of mind that they are as safe as possible.

“The new wellbeing service will meet their needs in an even better way.

“In addition, taking this approach of early intervention and prevention can mean a reduction in attendances at accident and emergency, emergency admissions, and length of stay in hospital and residential care.

“We’re working closely with all local providers on the changes so that everyone’s individual needs are assessed and there’s a seamless transition.”

According to the council, the wellbeing service will be a “one-stop shop” for information and advice about available support

Free installation of equipment to help maintain home independence, like discreet Telecare technology and grab rails, will also be provided. The cost of equipment is not included, but will be covered for people eligible to receive adult care services

A 24-hour alarm-monitoring provision will be available for 36p per week. A 24-hour rapid response service, available for a £1.50 per week, provides a personal attendance within 45 minutes to non-emergency situations, such as falls

Extra short-term support such as the “home safe” service, which transports people home from hospital and helps them settle in, is another option.

Under the new service the council will monitor alarms, offer a 24-hour response and additional short-term support. But the warden scheme, which South Kesteven District Council provided to housing complexes until Tuesday, has been scrapped.

The wellbeing service should have started serving those who have already been assessed on Tuesday. Anyone who has not yet been offered an assessment can call 01522 782140.

The wellbeing service is funded by Lincolnshire County Council and was jointly-designed by North Kesteven District Council, East Lindsey District Council and the Lincolnshire Independent Living Partnership, which is comprised of providers Age UK Lincoln, Boston Mayflower, Lace Housing and Lincolnshire Home Improvement Agency.